Sexual Harassment - Case Study 2 - 1437 Words

Sexual Harassment – Case study 2 Stephanie K. Allen Business 2130 Employment Law for Business February 8, 2015 Dr. Hamid Kazeroony â€Å"Men believe we should have laws against sexual harassment, but their hostile reaction toward women who sued successfully for sexual harassment shows that they are, in fact, threatened by the law. The criminalization of the woman reimagines the men as victims and the woman as a perpetrator† (Tinkler, 2012, p. 37). This quote speaks to the heart of the Vinson-vs-Taylor case. This case centers on the question, â€Å"Was the sexual harassment alleged by Vinson truly harassment because she was a voluntary participant?† The following case study will examine the decisions made by two separate courts, it will discuss when acquiescence is not permission, and whether or not the company should be held liable in cases of harassment. Finally the case study will examine how accuser can make a claim stronger. As previously stated the case of Vinson-vs-Taylor centers on a tough question. Does sexual harassment exist if sexual behavior is voluntary? When presented with the claim, the district court ruled that sexual harassment did not occur due to the fact that Vinson participated in the sexual contact voluntarily and repeatedly over a long period of time. Title VII defines sexual harassment as having been committed if one of three conditions are met: Submission to such conduct is made either explicitly or implicitly a term or condition of anShow MoreRelatedSexual Harassment At The Workplace1270 Words   |  6 PagesManagement and Leadership TOPIC of INTEREST: Sexual Harassment in the (Army) Workplace The main significance of this proposal is to bring to light a review of the sexual harassment that takes place at the workplace. Sexual harassment is a form of discrimination that violates the equality of human rights in the workplace. These are very unfortunate incidences that still occur in a manner that is unrestrained. In this section, sexual harassment is going to be defined first. Furthermore, emphasisRead MoreSexual Harrasment Prevention Essay741 Words   |  3 PagesSexual Harassment Prevention BA411 Training and Development Grantham University Gustavo A. Hernandez 1. Create 2 more SMART goals for this training. Identify Different Types of Sexual Harassment Specific: Trainees will become familiar and aware of the many different forms that sexual harassment comes in. Measurable: Trainees will obtain knowledge on the following topics on sexual harassment: Harassing Conduct, Sexual Joking, Sexist Words, Sexist Behavior, Sexual Advances, and RequestsRead MoreSexual Harassment At The Workplace1697 Words   |  7 PagesSexual Harassment in the Workplace Eva L. Mendez-Zacher MG260, Business Law I 28 September 2014 Dr. Anita Whitby Abstract I’m conducting a study on Sexual harassment in the workplace. Sexual harassment is possible in all social and economic classes, ethnic groups, jobs and places in the community. Through this study I hope to clarify the common misconception that sexual harassment is an isolated female problem. Although the majority of the cases reported are in fact male on femaleRead MoreSexual Harassment At The Workplace1697 Words   |  7 Pages Sexual Harassment in the Workplace Eva L. Mendez-Zacher MG260, Business Law I 28 September 2014 Dr. Anita Whitby Abstract I’m conducting a study on Sexual harassment in the workplace. Sexual harassment is possible in all social and economic classes, ethnic groups, jobs and places in the community. Through this study I hope to clarify the common misconception that sexual harassment is an isolated female problem. Although the majority of the cases reported are in fact male on femaleRead MoreEssay about Sexual Harassment in the Workplace1307 Words   |  6 Pages Obviously, it is a very natural thing for men and women to be attracted to each other in sexual ways. Men, more than women, have been historically known to be far more aggressive in their advances toward women sexually and it varies from each woman as to how these aggressive advances make them feel. Advances such as whistling, bottom pinching and glaring are the types of things some men do to women in an attempt to show they are sexually attracted to them. These types of advances can be attemptedRead MoreGender Harassment And Het erosexist Harassment964 Words   |  4 PagesIn the research study â€Å"Two sides of the same coin: Gender harassment and heterosexist harassment in LGBQ work lives†, the researchers, Lilia M. Cortina and Veronica Caridad Rabelo, focused their study on people of the LGBQ (Lesbian, Gay, Bisexual, and Queer) community in the workplace. Individuals who consider themselves to be a part of the LGBQ community face many hardships in everyday life, and dealing with hate in the workplace is simply one of the many burdens placed upon them. Some are constantlyRead MoreSexual Harassment : How Does It Differ From Bullying?891 Words   |  4 Pages1. What is sexual harassment? How does it differ from bullying? Sexual harassment is an unwanted attention that is sexual in nature. It can be a one-time occurrence or a result of repeated behaviour. In addition, harassment is viewed from the victim’s perspective and what the perceiver or affected individual would feel in the exact same situation. Workplace bullying on the other hand can be defined as an act or verbal behavior that is persistent and continuous, with intent to mentally hurt or isolateRead MoreSafe Urban Spaces For Women Essay1326 Words   |  6 PagesSAFE URBAN SPACES FOR WOMEN SEXUAL HARASSMENT AT WORKPLACE INTRODUCTION Sexual harassment is unwelcome sexual behaviour, which could be expected to make a person feel offended, humiliated or intimidated. It can be physical, verbal or written.   Sexual harassment is covered in the workplace when it happens: †¢ at work †¢ at work-related events †¢ between people sharing the same workplace †¢ between colleagues outside of work.   It involves employees, managers, agents, clients, customers and othersRead MoreSexual Harassment At A Workplace Organization Essay1400 Words   |  6 PagesNumerous studies have been conducted on sexual harassment in a workplace organization. Workplace sexual harassment receives a lot of attention. According to James R. DiSanza and Nancy J. Legge (2012), sexual harassment is defined as: â€Å"Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature that takes place under any of the following circumstances: 1. When submission to the sexual advance is a condition of keeping or getting a job, whether expressedRead MoreSexual Harassment Essay1170 Words   |  5 PagesSexual harassment is so ordinary in the workforce that frequently we fail to even recognize harassing behavior as immoral. This is because so many of us--women and men alike--have become desensitized to offensive behaviors. Sexual harassment in any form is unacceptable behavior and should not be tolerated by anyone. It undermines our ability to study, to work, and to feel like effective, empowered people in the world. The U.S Equal Employment Opportunity Commission describes sexual harassment as

Gender Roles And Gender Role Essay - 1385 Words

NAME PROFESSOR COURSE DATE OF SUBMISSION Gender roles Introduction Gender is set of characteristics that may be used to differentiate between female and male through the use of one’s gender or through gender identity therefore. Gender role can be considered as the hypothetical construct in humanities and in many social sciences referring to a set of behavioral and social norms which in a particular culture may be largely regarded to be socially appropriate for individuals of a particular sex, gender roles vary from various societies. For instant among many societies both male and female have various specific duties like in the case of Maasai community in Kenya it’s the role of the woman to build a house this is unlike many communities such as luos where it’s the duty of a man to build a house for the family. Gender role may be depicted in politics, religion, and culture. In politics gender role has been evidenced in the perception people have while choosing leaders, there have been some leadership position mainly for particular sexes. This is cleared observed through representation in some roles in various countries such as America and German. Gender roles in politics Based on the past statistics gender there have been female inequalities in the political involvement causing huge gender gap in political participation. Women have been in lack of the political resources like the political information and political interest. This has been due to some process such as genderShow MoreRelatedGender Roles And Gender Role844 Words   |  4 PagesGender Roles can be defined as roles society expects people to play on account of their sex life. Like all roles, gender roles are made up of sets of expectations, so they can be thought of as sets of expirations, so they can be thought of as sets of expectation that are attached to sex.(pp: 220 John E. Farley Michael W. Flota). The key word gender role affects me personally because as recent graduate of high school it’s time for me to go into the real world, of working class gender role of theRead MoreGender Roles And Gender Role Essay784 Words   |  4 Pagessession, I will discuss the gender roles in my family. The definition of gender role is the degree to which a person adopts the gender-specific behaviors ascribed by his or her culture (Matsumoto, D. R., Juang 2013, 156). For example, traditional gender roles recommend that males are aggressive, angry, and unemotional. It goes further and explains that the male should leave the home every day to make a living and be the main wage earner. The traditional gender role for the female purpose is toRead MoreGender Roles And Gender Role1370 Words   |  6 PagesEach gender will have different ways they should live their life in order to stay within their gender role. Some will meet the expectations and other will not. That does not make them look le ss of their gender, they will just be expected to meet them. Over the years, some gender roles have submerged and others have risen above. They will be able to show how the gender roles are supposed to be in jobs, education, and marriage and also how they can benefit from stepping out of the gender roles. GrowingRead MoreGender, Gender And Gender Roles1437 Words   |  6 Pages Gender roles play an important role in society whether it is for good or for bad. These roles have been placed in society since the beginning of time. The term gender is socially created and it therefore categorizes men from women. How is gender defined, and what makes it different from the term sex? â€Å"†¦sex refers to the biological characteristics that distinguish women and men: sex chromosomes, reproductive organs, sex-specific hormones, and physical characteristics†¦Gender†¦ refers to the socialRead MoreGender, Gender And Gender Roles844 Words   |  4 PagesSociety has institutionalized gender roles since the beginning of time, a common one is that women are the nurturers and housekeepers, while men are the breadwinners of household. In spite of centuries, and fighting for women s rights, such as the right to vote in the late 1920s. Women still have roles to fulfill, even in a modern society that is dominated by a virtual world. Gender identification has multiplied from that of men and women, to Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ)Read MoreGender, Gender And Gender Roles1110 Words   |  5 Pagesbelieve gender is only based on being male or female. People believe gender is based on the physical and biological differences between women and men. Over the last few years, the term gender has changed. When some people believe gender is being male or female. Most people associate gender with gender roles and how people are supposed to function or perform based on society’s expectations. In other words, people believe males and females have to behave according to their gender or gender roles to beRead MoreGender Roles : Gender And Gender1587 Words   |  7 Pagesbetween gender and sex. Sex is anatomical and biological. Gender role can be defined as a person’s inner sense of how a male or female should feel and behave. Culture and societ y are two important factors in relation to this particular topic. This implies that various societies and cultures may produce children and later fully grown men and women who may have diverse perspectives of a man or a woman’s place or role in the world around them; this is often determined by their culture’s gender stereotypesRead MoreGender, Gender And Gender Roles863 Words   |  4 PagesGender can sometimes be seen as biological characteristics humans have, when in fact it is the social characteristic ones society deems either masculine or feminine. Sex, on the other hand, is the biological differences in humans, for example, hormones and sex organs. People usually play gender roles in society, otherwise known as gender ideology. Gender ideology is when men and women have certain attitudes regarding their ‘fixed’ roles, responsibilities and rights. Throughout history men and womenRead MoreGender And Gender Roles1099 Words   |  5 PagesThe topic of gender roles is a subject that has been discussed and argued upon for several years, regarding the depiction and expectations of what it means to be a man and, conversely, what it means to be a woman. Along with the topic comes what and how society defines masculinity and femininity. Society has given men the title of being masculine due to the reflection of   dominance, strength, aggressiveness, independence , and the use of interpersonal skills. Whereas society has given females theRead MoreGender And Gender Roles1080 Words   |  5 PagesGender roles are born through social construct rather than given biologically. Language in male and female roles have been substantially focused on â€Å"how the system is put to use in practice† (Bucholtz 1999: Page 80). If a person studied the differences of feminism and masculinity, the differences will outstand each other, because women are expected to act and speak in a specific way, as well as men. An insight of the differentiati on of men and women would be â€Å"women may use â€Å"men’s† forms to index

Draculas death Essay Example For Students

Draculas death Essay In Bram Strokers infamous novel, Dracula, he tries to explain the life of the undead, then continues to explain how to kill these creatures of the night. We find out that you must stab a vampire in the heart with a wooden stake, and then slash off their head. This is the only way that we are led to believe that you may be able to kill these undead. We learn this through Stokers vampire expert Van Helsing, he seems to be the most educated on the subject of the undead and creatures of the night, otherwise known as vampires. He explains to the rest of the posse, which consists of; Harker, Quincy, Dr. Seaward, and the Van Helsing, on how this feat must be done. But later, in one of the most mysterious parts of the novel, Draculas death, you are supposed to see another way to kill a creature if the night. Did Stoker make a mistake, or was this intentional? Due to these details I believe that Dracula merely shape shifted his way out of this predicament. This elite group is now searching to destroy Dracula. They first start with one of Draculas minions, Lucy. She had been introduced to Draculas dark side and was now a vampire. They went to her catacomb, when they found her they drove a wooden stake into her heart and soon followed it up with cutting her head off and filling their mouths with garlic. According to Van Helsing, this was the only known way to free Lucys soul into heaven. Dracula was not stabbed with a wooden stake, nor was he decapitated. These were all the ways that we were led to believe that was the way you were to kill a vampire. Draculas death left many questions unanswered. He turned into a pile of dust, which he could have merely shape shifted into. Minas marks had disappeared, Dracula was the head vampire he is sure to have special powers like; being able to turn into mist, fog, etc. , and Mina seemed to return to normal, just another power. As we went through the novel, Lucy needed to be decapitated and stabbed, and three female vampires at Draculas castle needed to be decapitated, to be killed. If all of these vampires, who were far less powerful than Dracula, had to be killed in this way, then why would it only take a simple Bowie knife to kill the lead vampire? This is the true mystery of the novel. I believe he Dracula has all these powers, why would it take much less to kill him? We have seen him turn into fog and what not, so how he could not turn into dust to escape is not unreasonable. He used his shape shifting powers to get out of another life threatening situation, and therefore is still alive when the novel ends. The novel is informative parts on how to kill a vampire. As the story progresses we see four vampires killed, and are left to question the fifth. The fifth being Dracula, which seems to merely shape shift his way out of the situation. Dracula being the most powerful vampire, being the head vampire dies in the weakest way. None of the previous approved methods were used for killing vampires, on how to kill a vampire. The principal vampire is killed in the simplest way: a single Bowie knife plunged into his heart. This is how you kill a common man, not the most powerful, head vampire. This is another reason why I believe Dracula is still alive.Bibliography:

The nature of relationship marketing in Greek SMEs Essay Example

The nature of relationship marketing in Greek SMEs Essay Marketing is defined by the American Marketing Association as the process of planning and carrying out the design, pricing, promotion and the distribution of ideas, goods and services to create exchanges that will satisfy individual and organizational objectives.(Lancaster, 1998) A study by (Hogarth-Scott et al., 1996) examined how complex the marketing practiced in small business was and how it is used to strategically gain a competitive advantage over a competitor. Carson (1990) in a longitudinal study of small firms in Belfast area has made a strong contribution to the understanding of market practice of marketing in small firms and concludes that marketing is often seen as peripheral to small firms requirements. Research has found some small businesses use sophisticated marketing strategies and others use no marketing. Small business owners are seen as generalists and should not be expected to change to specialists in marketing. We will write a custom essay sample on The nature of relationship marketing in Greek SMEs specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on The nature of relationship marketing in Greek SMEs specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on The nature of relationship marketing in Greek SMEs specifically for you FOR ONLY $16.38 $13.9/page Hire Writer In their work Fitchew, Stokes and Blackburn (Jack, 1998) aimed to provide an understanding of what marketing means to small business owners and stated that small firms share a number of characteristics differentiating them from larger organizations. They continued by stating that empirical work suggests that these characteristics lead to a number of marketing problems. To illustrate their point they use the following factors as examples; limited customer base, limited activity, owner/managers marketing competency, lack of formalized planning and evolutionary marketing, and, innovation, niches and gaps. Jack and Bower (Jack, 1998) found that the firms they studied attributed their success to the product/service supplied, their willingness to adopt to and meet customers requirements, helping to build, maintain and retain customer loyalty and building a marketing strategy around their competitive advantage. It follows therefore that marketing is particularly relevant to the small business, the use and application may determine the winners from the losers. The relationship and affinity that many SME owners/managers have with their customer base has frequently been cited as an advantage of the SME sector. For instance Carson (1990) discussed the importance of customer relationships for the small business. Similarly Carson, Crombie, McGowan and Hill (1995) who implied that the best strategy a small business can adopt is to fully appreciate and exploit any existing customer base, prior to attempting an expansion of this base. Similarly, McAuley (Jack, 1998) discussed how important it is for the entrepreneur to be interested in the customer, developing a relationship and building on it over time, not just for the domestic market but also for the internationalization of the small business. This relationship between the firm and the customer is called relationship marketing Thus Shani and Chalasani (1992) define relationship marketing as an integrated effort to identify, maintain, and build up a network with individual consumers and to continuously strengthen the network for the mutual benefit of both sides, through interactive, individualized and value-added contacts over a long period of time Aims The aim of this project is to develop an explanatory theory that will associate certain factors to the effectiveness of relationship marketing in small business in Greece. It will seek to determine how relationship marketing can be practiced by small businesses. It will try to further understand the special features of relationship marketing implementation in small businesses. It will also try to highlight the importance of the entrepreneur in practicing relationship marketing. Research questions 1. If small business in Greece practice relationship marketing 2. How effectively do small business use relationship marketing in Greece? 3. How important is the entrepreneur in practicing relationship marketing? 4. Are there any other elements that need to be considered in relation to small business use of relationship marketing? Plan of Investigation Literature review Surveying 2000 SMEs in 1991 and 1995, the study sought to identify the particular factors which small firm owners-managers believe contribute most to their competitive advantage (Cambridge Small Business Research Centre, 1992; Kitson and wilkinson, 1996). In 1991, the main competitive advantage of small firms was found to be personal attention to client needs, although established reputation, the provision of specialized expertise and product quality were also believed to be important factors. In the marketing domain it is essential for managers and others to keep in close touch with customers to assess their needs and aspirations. It is also beneficial to maintain a long-term relationship with customers. Loyal customers who continue to purchase particular goods or services over time are very attractive to business. The costs of acquiring new customers is considerable and the latter are likely to be more fickle and responsive to marginal additional benefits provided by competitors. Long-term relationships generate a self-sustaining dynamic, which allows each party to weather the storms that arise between interdependent people. (Carson et al., 1995) In 1990s, the topic of relationship marketing has become one of great interest to both marketing scholars and marketing practitioners. In the increasingly mature and complex markets in which organizations are now operating, building relationships and sustaining then are frequently, ore important than customer acquisition. McKenna (1991) offers a more strategic view of relationship marketing by putting the customer first and shifting the role of marketing from manipulating the customer (telling and selling) to genuine customer involvement (communicating and sharing the knowledge). Berry (1993), in somewhat broader terms, also has strategic viewpoint on relationship marketing. He stresses that attracting new customers should be viewed only as an intermediate step in the marketing process. Developing closer relationship with these customers and turning them into loyal once are equally important aspects of marketing. Thus he defines relationship marketing as attracting, maintaining, and-in multi-service-organizations-enhancing customer relationships. A considerable amount of work has focused on the relevance and applicability of relationship marketing to all customers and suppliers as well as the limitations of relationship marketing. Blois(1996) examines the conditions under which a customer is willing to become involved in and then to continue a relationship. The customer must be convinced of the overall benefits of the relationship, so that the advantages outweigh the costs of obtaining similar supplies through discrete transactions. Some researchers have questioned whether relationship marketing practices benefit both customer and supplier. Worthington and Horne (1996) consider whether relationship marketing operates in a mutually beneficial way across customer-supplier with reference to the affinity card industry. Other researchers, such as Murphy (1996), have examined the financial services industry and found that both customers and suppliers benefit from relationship marketing. For the customer a long-tern relationship helps reduce perceived risk in purchasing financial services, whereas for the supplier it allows enhanced retention rates and therefore improved profitability. Other academic work by Palmer (1994) explores the role of relationship marketing in the marketing curriculum and the alternative perspectives of relationship marketing held by a sample of U.K managers (Palmer Mayer, 1996) Unfortunately there is a lack of research of relationship marketing in SMEs sector. In the vast majority of the academic literature we found out about the importance of relationship marketing in firms and especially in SME. But there is very limited research on how a firm can implement relationship marketing and relationship marketing techniques. In this study we will try to understand how relationship marketing is been practiced in the SMEs sector in Greece. Greece could be a very helpful example as personal relations are very important and quite different to U.K Also be aware that effective working relationships emerge: (1) when interacting parties communicate openly and regularly; (2) when a degree of trust develops between individuals and groups; (3) when the parties understand the viewpoint of their counterparts; (4) when non-coercive methods of influence are utilized; (5) when those who interact accept their adversaries have a legitimate right to express their point of view; and (6) when joint decision-making is neither unduly emotional nor hard-headed (Carson et al., 1995). Sample The sampling frame will consist of small manufacturing enterprises in the Attica district of Greece. As Athens, the capital of Greece, is located in Attica, this district contains a high concentration of small enterprises. An estimated population of 4000 SMEs in the district operating in a variety of different manufacturing sectors. ICAP (Greek Business Information Company) will be contacted to generate the sample required from their database. Through the use of stratified random sampling the population is divided into three strata of non-overlapping groups. These are based on the number of employees outlined in the EC February 1996 definition of small businesses. ICAP will carry out three separate searches, draw a random sample from each subset to form the total sample of businesses. Probability sampling will be used to answer the research questions by making inferences from the sample about a population. This sampling technique is used to obtain a representative sample. Overall research design A multi-method approach was felt to be the most suitable for this study as the in depth knowledge of social contexts acquired through qualitative research can be used to inform the design of survey questions for structured interviewing and self competition questionnaires.(Bryman, 2001). The use of qualitative methods would generate information on individual views and opinions and quantitative to facilitate theory testing. The issues of reliability and generability of qualitative research findings can be overcome through the use of quantitative research at the same time. Method-qualitative This was felt to be appropriate to the research strategy, as in depth understanding of a number of small businesses in Greece would be obtained. It would also enable the understanding of managers views and opinions of the implications of relationship marketing strategies. Interviews are the most appropriate method as they are insightful and able to focus on the relationship between marketing and small businesses. The disadvantage is the bias associated with poor questions, not objective interpretation of results and also time consuming. Interview Design The types of interviews to be used are in-depth, face to face as a natural conversation and personal contact can be achieved. They allow exploration, probing of interviewee and story-telling to generate theory. To achieve an equivalence of stimulus the same types of topics will be asked to all participants. The researcher will make sure that the interviewee understands any theoretical concepts used. The final questions will be formed after the literature review. Relevant information on the themes of the interview will be supplied to participants before interviews so they are able to gather appropriate information. This also helps to promote validity and reliability. (Saunders et al., 2000) Data processing and analysis Categorization of the themes and sub themes will be developed when reading the data to identify relationships and patterns. Categories are then named using existing theory and parameters will be implemented so no confusion of what is included. The categories will be analyzed to see how they fit together. Unitizing then takes place when the data is assigned to a category through the dissection of the transcripts. Hypotheses will be developed and tested to identify relationships between categories (Saunders et al., 2000). Method-Quantitative The most appropriate method is a survey. It will allow the collection of a large amount of data from a sizeable population in a highly economically way.(Saunders et al., 2000) It is used to describe population characteristics and to test practices on small business relationship marketing. Other quantitative methods are incompatible with the nature of research and are not selected. The data collection tools consists of questionnaire, structured observation and structured interviews. In using a questionnaire the data is in a standardized form and comparison can be made easily and quickly. Structured interviews and observations were not selected as it was felt that in depth interviews would generate richer information on the topic. Sample The questionnaires will be sent by post to the remaining business from the sample. Questionnaire Design In designing the questionnaire, time will be spent planing, collecting and analyzing the data required, as you are unable to use prompts to explore further and have only one chance to collect the data. Self-completion questionnaires will be used, as they are inexpensive. As the questionnaire is completed independently the answers will not be contaminated or affected by other peoples opinions. The owners of small businesses are unlikely to have assistants so it is felt that they will fill it in themselves. A disadvantage of a postal survey it is low response rates and incomplete data. This can be solved by attaching a covering letter to the questionnaire explaining the purpose of the study will maximize response rates and the importance of completing it along with a pre paid envelope. The questionnaire is designed with an attractive layout, clear instructions and a minimum number of questions. A reminder will be posted one week after the questionnaire to the sample. Data processing and analysis The closed questions will be coded at the design stage. Open questions will be grouped into categories and coded once the questionnaires have been received. A unique identification number will be assigned to each questionnaire to help when checking for errors after inserting data. The computer programme SPSS (Statistical Package for the Social Sciences) will be used to process and analyze the data. The data is manually keyed and stored in the SPSS worksheet. The advantage is that data can be input quickly with few errors. In using the commands available statistical tests can be carried out easily and quickly. (Tukey, 1997). emphasizes the use of diagrams to explore and understand your data. (Saunders et al., 2000). The results can then be presented in the form of tables and graphs appropriate to the research questions. Ethical issues As an external researcher the main weakness is how to gain access to small business, as it could be difficult to negotiate and time consuming. To overcome this the selected businesses will be contacted by telephone and informed of the study and its purpose allowing them to agree to take part in the questionnaire and interviews. Managers will be informed of the value and credibility of the research. The goodwill of the organizations in allowing access will be relied on. A consent form will be constricted and signed by all those participating. All information will be anonymous, as the study does not need to name participants. Appropriate data protection principles will be put in place to maintain confidentiality and privacy. Due to the anonymous nature of questionnaire unique identification numbers will not be used.